Privacy Policy | HomeAndBathSolutions.com

1 Who We Are

HomeAndBathSolutions.com is operated by Lead Cactus LLC, a limited liability company doing business as HomeAndBathSolutions.com ("we," "our," or "us"). We operate a home improvement contractor matching platform that connects consumers in the United States with licensed local contractors across services including roofing, solar, windows, bathroom remodeling, and related trades.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or submit a service request. By using our site, you agree to this policy.

2 Information We Collect

We collect the following categories of personal information:

Category	Examples
Personal Identifiers	Name, email address, phone number, home address, ZIP code
Service Request Details	Type of project, property type, urgency, project description
Device & Technical Data	IP address, browser type, device identifiers, operating system
Usage Data	Pages visited, time on site, referral source, clicks
Cookie & Pixel Data	Ad interaction data, retargeting identifiers, session tokens
Inferred Data	Service area, project budget range, homeowner status

3 How We Collect It

Directly from you — via service request forms on our website
Automatically — via cookies, tracking pixels, and server-side technology when you browse our site
From advertising platforms — Google Ads and Meta/Facebook may share interaction data with us through their standard measurement tools

4 How We Use Your Information

To match you with local home improvement contractors who can fulfill your service request
To share your contact information and project details with Service Professionals (contractors) in our network
To fulfill lead transactions with our partner contractor network
For advertising and retargeting via Google Ads/GA4 and Meta Pixel/Conversion API
For site analytics, performance measurement, and conversion optimization
To communicate with you about your request (if you contact us directly)
To comply with applicable laws and legal obligations

5 How We Share Your Information

Service Professionals / Contractors: When you complete a full service request form, your personal information — including name, phone number, email, address, and project details — is shared with one or more licensed local contractors in our network. Those contractors may contact you directly via phone, text, or email.

Third-Party Redirect Forms: Some forms on our site redirect you to a third-party partner's website upon submission. Once redirected, that partner's own privacy policy governs your data. We encourage you to review their policies before submitting any information.

Advertising & Analytics Partners:

Google LLC (Google Ads, Google Analytics 4, Google Tag Manager)
Meta Platforms, Inc. (Meta Pixel, Meta Conversion API / CAPI)

Legal Compliance: We may disclose your information in response to lawful requests from law enforcement agencies, court orders, subpoenas, or as otherwise required by law.

          Important: We do not sell your personal information to data brokers or data aggregators. When
          your information is shared with contractors, it is specifically to fulfill your home improvement service
          request.
        

6 Cookies & Tracking Technologies

We use the following types of cookies and tracking technologies on our site:

Type	Purpose	Provider
Essential	Site functionality, session management	HomeAndBathSolutions.com
Analytics	Traffic measurement, user behavior analysis	Google Analytics 4
Advertising	Ad targeting, conversion measurement, remarketing	Google Ads, Meta Pixel
Server-Side	Enhanced conversion tracking via server-to-server signals	Meta CAPI, GTM Server

Opting out of cookies: You may disable cookies through your browser settings. You can also opt out of Google ad personalization at adssettings.google.com and Meta ad preferences at facebook.com/ads/preferences. Note that disabling certain cookies may affect site functionality.

7 TCPA Consent & Marketing Communications

          TCPA Disclosure: By providing your phone number and submitting a service request form, you
          expressly consent to receive calls, text messages, and pre-recorded or automated messages from Lead Cactus LLC
          and its contractor partners at the number you provided. Consent is not a condition of any purchase or
            service.
        

Matched contractors may contact you for the purpose of providing estimates and completing your service request. You may receive contact from multiple contractors.

To opt out of communications:

Reply STOP to any text message to opt out of SMS from that sender
Say "stop" or "unsubscribe" during any automated call
Email us at privacy@homeandbathsolutions.com to request removal from our contact list

Standard message and data rates may apply.

8 Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information. To exercise any of these rights, email privacy@homeandbathsolutions.com. We will respond within 45 days.

🏛 California (CCPA / CPRA)

Right to know what data we collect
Right to delete your data
Right to correct inaccurate data
Right to opt out of sale/sharing
Right to limit sensitive data use
Right to non-discrimination

🏛 Virginia (VCDPA)

Right to access your data
Right to delete your data
Right to correct your data
Right to data portability
Right to opt out of targeted advertising
Right to opt out of sale of data

🏛 Colorado (CPA)

Right to opt out of processing
Right to access your data
Right to delete your data
Right to correct your data
Right to data portability

🏛 Connecticut (CTDPA)

Right to access your data
Right to delete your data
Right to correct your data
Right to data portability
Right to opt out of sale/targeted ads

All US residents may submit a request to access, delete, or correct their information at any time. See our Do Not Sell My Info page for California-specific opt-out procedures.

9 Data Retention

We retain lead data (including name, email, phone, and project details) for up to 3 years for business, accounting, and legal compliance purposes. Analytics data is retained per Google Analytics and Meta platform policies. You may request deletion of your data at any time by emailing privacy@homeandbathsolutions.com.

10 Children's Privacy

Our site is intended for adults and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us at privacy@homeandbathsolutions.com and we will promptly delete it.

11 Third-Party Links & Redirects

Some forms on our site redirect you to third-party partner websites. Additionally, our site may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

12 Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

13 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after any changes constitutes your acceptance of the revised policy.

14 Contact Us

For privacy-related questions, requests, or concerns:

Lead Cactus LLC
DBA HomeAndBathSolutions.com
21218 St Andrews Blvd #237, Boca Raton FL 33433
Email: privacy@homeandbathsolutions.com
Subject line: "Privacy Request – [Your Name]"